OFFICE ADMINISTRATION

Do you find yourself feeling burnout from trying to do it all for your business? When every single task needs your attention, it’s easy to let the most important ones fall through the cracks.

You need to spend your time on big tasks that will increase revenue and maximize productivity. Let me take care of the small tasks! By placing an emphasis on both the “people” as well as the “process”, I get everything done on the back-end so that you (and your team) have the time and bandwidth to ensure your business is running more strategically, effectively, and efficiently.

Package
Offering

Records & Information Management

● assisting with the creation, receipt, maintenance, use and disposition of your company digital records

Unlimited Email, Slack and/or Phone Support

● Monday – Friday, 10am – 6pm
● minimum two (2) business hour response time

Travel Administration:

Serving as your in-house Travel Agent
● researching and presenting the best travel, transportation, and lodging options
● procuring dining options
■ ensuring any dietary restrictions are taken into consideration
■ arranging any special acknowledgements
● inquiring and securing info/access to a variety of entertainment options
● providing a detailed itinerary, to include
■ additional information on your destination
■ dates/times
■ hotel location
■ confirmation numbers, etc.
● advising and updating itinerary with any last minute changes to flights, accommodations, etc.
● ensuring that any special requests, accommodations, cost, time, reward points, etc., are taken into consideration
● reimbursement processing, confirming that all travel-related expenses, are properly recorded/documented in your accounting/reimbursement system.

Please Note: if need be, KMSVEA can/will secure and set-up a reimbursement system – for an additional one-time investment.

Catch-Up Calls

● 30-minute, weekly

Email Management

● for one (1) to max of four (4) inboxes
● includes filtering messages, responding to incoming messages, weekly SPAM clean-up, etc.

Please Note: use of your company-branded email is available at no additional charge

Newsletter Management

● monthly consultations to determine focus/theme for the following month
● scheduling of monthly⁑ email blast
● editing of any client provided content
● management of subscribers
● tracking of any un-subscribes/bounce backs

Please Note: this offering is limited to those who utilize VerticalResponse, ConvertKit, MailChimp, & Constant Contact. Set-Up of your initial system is available for an additional, one-time investment.

CRM Systems:

Managing Customer Retention Management (CRM) Systems
● maintaining client accounts
● liaising with clients on behalf of a company
● managing all client communications

Document Creation

● using MS Office Suite or G-Suite
■ includes PowerPoint/Google Slide presentations

Project Management

● organizing and managing the resources that are necessary for you and your team to stay on-track to meet deadlines of your various projects

Please Note: this offering is available for those who utilize Asana, Trello, and/or Basecamp.

Schedule/Calendar Management

● for one (1) to max of four (4) calendars
● setting up and monitoring all one-time and recurring meetings and/or appointments
● setting reminders
● electronic delivery of daily “To-Do” list, by 5pm, to prepare you for the next business day, (Monday - Friday, updates will be provided as needed during normal business hours)

Bookkeeping

● invoice creation
● tracking of your accounts payable and receivable
● expense reporting
● past due follow-up/soft collections
● monthly bank and credit card reconciliations

Our Happy Clients!

“I had the pleasure of working with Kim & I must say that the service was phenomenal!

I reached out to her to create a website for me and the turn-around time was amazing.

I was so very pleased with the time, energy, creativity & professionalism.

She gave so much more than I was expecting!”

Angela Curvey
Angela Curvey

A'Michealle Life Coaching Founder, Mother of Three

“Only God could have seen this and aligned this connection! I am blessed, honored and excited to be working with you as well!

The level of service and excellence has been nothing short of excellence! I am so grateful for this transition and reconstructing being supported by Kingdom minded and focused vessels like yourself…you’re definitely on point!”

Nadia Plunkett
Nadia Plunkett

Nadia Plunkett Enterprises President, Founder, Mother of Three

IT’S TIME TO FOCUS ON YOUR BUSINESS.

Don’t let menial tasks keep you from scaling your business. From customer service to bookkeeping, I will take care of everything in the back-end so you can spend time running your business with the highest efficiency.